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SHIPPING — $12.99 (within the U.S.) Flat Rate Shipping via Fed-Ex Ground, UPS Ground or USPS Priority Mail. We'll pack your purchases carefully and ship them with insurance on the full value of your merchandise via Fed-Ex Ground with tracking, UPS Ground with tracking or USPS Priority Mail with USPS Tracking—usually within two business days of receiving your order. We'll choose the shipping method that will provide more efficient delivery of your order.
PICKUP IN-STORE - Orders are ready for Pickup In-Store Sun. – Sat. 11AM-4PM
INSURANCE — Our shipping includes insurance on all shipments. All items leave The Christmas Haus in exactly the condition advertised. We would greatly appreciate your emailing us at sales@TheChristmasHaus.com to let us know that your shipment has arrived safely and that you are pleased with your purchase.
RETURN POLICY —
PLEASE NOTE — Most of our meticulous German woodworkers use as little glue as possible so that their finished crafts are not marred by messy "oozes" of excess glue. Consequently, in shipment, a piece or two often becomes unglued—not broken, just "unattached." A tiny dab of wood glue should easily fix one of these common shipping related incidents.
INTERNATIONAL BUYERS — Please email us at firstname.lastname@example.org for information on shipping outside the U.S.A.